Satisfaction Guarantee Terms & Conditions
- At Jvolve, we are committed to your satisfaction with our Coaching Modules. If, after completing the premium Coaching Module, you are dissatisfied with your purchase, you may request a refund within 30 days of the purchase date (“Refund Window”) by completing our Refund Request Form.
- This satisfaction guarantee applies exclusively to the Coaching Modules.
- Refund requests are limited to one Coaching Module per Refund Request Form. If you are dissatisfied with more than one Coaching Module, a separate Refund Request Form must be submitted for each one.
- When Coaching Modules are purchased in bundle, refund is prorated based on the Coaching Module you are dissatisfied with.
- You have the option to receive additional support, such as coaching guidance or technical assistance, instead of a refund. If a refund is selected, Jvolve reserves the right to contact you for clarification or to address questions related to your refund request.
- By submitting a Refund Request Form, you consent to the confidential review of your feedback and any relevant data necessary to facilitate your request.
- For full user terms and conditions, please visit User Terms & Conditions.